Last Updated: March 2026

At Hawi Travels, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when you visit our website www.hawitravels.com or use our travel services.

By accessing our website or booking services with Hawi Travels, you agree to the practices described in this policy.

1. Information We Collect

We may collect personal information when you interact with our website, contact us, or book travel services. The information we collect may include:

• Full name

• Email address

• Phone number

• Passport details (when required for bookings)

• Payment information

• Travel preferences and itinerary details

We may also collect non-personal information such as:

• Browser type

• IP address

• Device information

• Website usage data

This information helps us improve our website and services.

2. How We Use Your Information

The information collected may be used for the following purposes:

• Processing travel bookings and reservations

• Communicating with you about your trip or inquiry

• Providing customer support

• Sending travel updates or service notifications

• Improving our services and website experience

• Complying with legal and regulatory requirements

We may also use your contact details to share promotional offers or travel deals, but you can opt out at any time.

3. Sharing Your Information

To provide our services, we may share necessary information with trusted third parties such as:

• Airlines

• Hotels and accommodation providers

• Tour operators

• Visa processing partners

• Transport providers

Your information will only be shared to the extent required to complete your travel arrangements.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.

However, while we strive to use commercially acceptable means to protect your data, no method of online transmission or electronic storage is completely secure.

5. Cookies and Website Tracking

Our website may use cookies and similar technologies to enhance your browsing experience. Cookies help us understand how visitors use our website and allow us to improve site functionality.

You may choose to disable cookies through your browser settings, though this may affect certain website features.

6. Third-Party Links

Our website may contain links to external websites or services. These third-party websites have their own privacy policies, and Hawi Travels is not responsible for their content or privacy practices.

We recommend reviewing the privacy policies of any external websites you visit.

7. Your Privacy Rights

You have the right to:

• Request access to the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your personal data where applicable

• Opt out of marketing communications

Requests can be made by contacting us using the details provided below.

8. Retention of Information

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, and operational requirements.

9. Changes to This Privacy Policy

Hawi Travels reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated date.

We encourage users to review this page periodically to stay informed about how we protect their information.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Hawi Travels
📞 Call / WhatsApp: +254 728 005 555
📧 Email: bookings@hawitravels.com
🌍 Website: www.hawitravels.com